Return Policy
ADDY Jewelry Return & Store Credit Policy
At ADDY Jewelry, we want you to love your purchase. If you’re not completely satisfied, we offer returns for store credit only.
Return Eligibility
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Returns must be requested within 30 days of receiving your order.
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Items must be in their original condition, unworn, and undamaged.
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Jewelry that has been customized, engraved, or worn will not be eligible for return.
How to Request a Return
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Contact our customer service at [your email/contact info] with your order number and reason for the return.
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Once approved, we will provide a return authorization and instructions.
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Ship the item back in its original packaging at your cost.
Store Credit Issuance
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After we receive and inspect your return, store credit will be issued to your ADDY Jewelry account.
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Store credit cannot be redeemed for cash and does not expire.
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Store credit can be used for any future purchase on ADDY Jewelry.
Non-Returnable Items
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Final sale items
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Gift cards
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Customized or personalized jewelry
Additional Information
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Shipping fees are non-refundable.
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We recommend using a trackable shipping method for returns, as we are not responsible for lost or damaged return shipments.